Terms & Conditions
Durex Competition

1. This Promotional Competition (“Competition”) is organised and run by Durex and Reckitt Benckiser Pharmaceuticals (Proprietary) Limited, including its affiliates, partners, associations and agents (“Organisers”). The Competition is open for entry by all Zambia and Kenya residents of 18 years and older with a valid identity document, except employees of the organizers and its advertising and/or promotion agencies, outlet owners, retailers and wholesalers that form part of the Competition, their immediate families. The Competition is not open for entry by or on behalf of a legal entity and participants cannot use the account of a legal entity to enter the Competition

2. By entering this Competition, all participants agree to be bound by these terms and conditions, which are interpreted by the Organisers and the Organisers’ decision regarding any issue with the Competition will be final and binding and no correspondence will be entered into.

3. To enter the Hamper Competition, all participants are required to –

3.1. Comment on the relevant Facebook posts in the comment section.

3.2. Freshive, will determine the winner, their decisions are final

4. This competition will run for a limited time, from 9 February to 28 February 2021 and will close at 17:00. Entries received after the closing date will not be considered

5. Prizes

6.1.1. Durex Hamper consisting of Pack(s) of Durex, Lube and a T-shirt.

6. Competition Draw

7.1. The finalists will be selected by a random system-generated-draw and the draw will be overseen by an independent person in terms of the Consumer Protection Act.

7.2. There will be 3 (for the Kenya Facebook Live that took place on 13 February 2021), 4 (for Kenya during the month of February) and 3 (for Zambia during the month of February) prize draws.

7. The finalist will be contacted via their Facebook account and need to respond within 3 (three) working days

8. The Organisers will make 3 attempts to contact and notify the selected finalist. If the selected finalist cannot be contacted personally after 3 attempts, the finalist will forfeit the prize and a replacement finalist will be selected from the names drawn from remaining qualifying participants. This process shall continue until the finalist has been contacted in terms of the Competition rules.

9. The Organisers reserve the right to select an alternative finalist in the event that they reasonably believe, in their sole discretion, that the drawn finalist has contravened any of these terms and conditions. The Organisers’ decision shall be final, and no correspondence will be entered into.

10. Winner

11.1. Winner is required to pick up their prize at the confirmed location in Nairobi Ken

11.2. Winner agrees to pose for a photo that will be displayed on the respective Durex Facebook page and social media accounts.


We process your personal information for the following purposes:

1. The monitoring of customer traffic patterns and website usage to help us to develop the design and layout of the website;

2. Allowing you to log on to our website or application using social media, such as Facebook or Twitter;

3. Notifying you of news or information, which we think, may be of interest to you including by email. We may also need to make contact via phone call in certain circumstances, typically in relation to competition prizes.

4. Offering, administering and providing products and services, such as the sale of goods.

5. Providing you with a more personalized user experience when using our application, website or any other services we might provide to you by analyzing, segmenting and profiling our database and allowing us to target you with information we think you might be most interested in including products and services;

6. Sending you surveys for quality management purposes;

This website is owned and operated for and on behalf of Durex and Reckitt Benckiser Pharmaceuticals (Proprietary) Limited, including its affiliates, partners, associations and agents (“Organizers”).

We reserve the right to change the terms, conditions and notices under which our services are offered. The user is responsible for regularly reviewing these terms and conditions and for additional terms posted on this website (i.e. we will not notify you of any change but we will post any changes on the website).

1. You may not copy, modify, transmit, display, distribute, perform, reproduce, licence, publish, create derivative works from, transfer, or sell any information software, or sell products and/or services obtained from this website.

2. You will not use the website/services for any purpose that is in contravention of any applicable local, national and international law or regulation or for any purpose that is prohibited by these terms and conditions.

3. You may not use the website in any manner which could damage, disable or impair the service provided on the website or interfere with any other parties use and/or enjoyment of those sites/services.

4. The services of the website are provided on as “as is” or “as available” basis. Durex and Reckitt Benckiser Pharmaceuticals (Proprietary) Limited makes no representations or warranties of any kind whether expressed as implied as to the operations of its website, the information, content, materials, or products included or offered for sale on the website. We disclaim all warranties, express or implied, including but not limited to implied warranties of merchantable quality and fitness for a particular purpose. You hereby agree that we shall not be liable for any loss, interruption of business, or any indirect, special, incidental, punitive or consequential damages of any kind (including loss of profits) regardless of the form of action, whether in contract, tort or otherwise. No oral advice or written information given by Durex and Reckitt Benckiser Pharmaceuticals (Proprietary) Limited, its affiliates, its agents, directors, employees or agents, or the like, shall create a warranty, nor will the user rely on any such information or advice. Durex and Reckitt Benckiser Pharmaceuticals (Proprietary) Limited in particular makes no warranty that:

(a) the website will meet your requirements;

(b) the website will be available on an uninterrupted, timely, secure or error free basis;

(c) the results that may be obtained from the use of the website or any services offered through the website will be accurate or reliable; or

(d) the quality of any products, services, information or the material purchased or obtained by you through the website will meet your expectations.

5. By uploading, e-mailing, posting, publishing or otherwise transmitting any content to our social media handles and sites including print (Durex and Reckitt Benckiser Pharmaceuticals (Proprietary) Limited)), you automatically grant (or warrant that the owner of such rights is expressly granting) Durex and Reckitt Benckiser Pharmaceuticals (Proprietary) Limited a perpetual, royalty free, irrevocable, non-exclusive right and licence to use, reproduce, modify, adapt, publish, transmit and distribute such content on in any form, medium, or technology now known or later developed. In addition you warrant that all so called moral rights in such content have been waived.

6. Any content, materials, information or software downloaded or otherwise obtained through the use of the website, is done at your own discretion and risk. Durex and Reckitt Benckiser Pharmaceuticals (Proprietary) Limited shall have no responsibility for any damage to your computer system or for any loss of data that results from the download of any content, materials, information or software or any consequential, incidental or indirect loss arising out of any damage to your computer system or loss of data.

7. You may not access, download, use or export the website, or the content, software, products or services provided on the website in violation of any applicable laws or regulations relating to the export of and import of products. You may download, view, copy and print a document from photographs, videos or other graphics incorporated in these documents from this website subject to the following:

(a) the documents may be used solely for personal, informational, non-commercial purposes;

(b) the documents may not be altered or modified in any way. Except where your use constitutes “fair use” under copyright law you may not otherwise use, download, upload, copy, print, display, perform, reproduce, publish, licence, post, transmit or distribute any information from this website in whole or in part without the express authorisation of Durex and Reckitt Benckiser Pharmaceuticals (Proprietary) Limited.

8. All competitions or games of chance operated by Durex and Reckitt Benckiser Pharmaceuticals (Proprietary) Limited on this website are subject to the competition rules as may be posted on the website from time to time. You hereby acknowledge the application of these rules to the operation of competitions and acknowledge that you will adhere to the said rules.

9. The website provides links to other websites and access to content, products and services from third parties, including users, advertisers, affiliates and sponsors of the website. You agree that Durex and Reckitt Benckiser Pharmaceuticals (Proprietary) Limited is not responsible for the availability of, or content provided on, such third party websites. You should refer to the policies posted by other websites regarding privacy and other topics before you use them. You acknowledge and agree that Durex and Reckitt Benckiser Pharmaceuticals (Proprietary) Limited is not responsible for third party content accessible to the website, including opinions, advice, statements and advertisements and understand that you bear all risks associated with the risk of such content. If you choose to purchase any products or services from a third party, your relationship is directly with the third party. You agree that Durex and Reckitt Benckiser Pharmaceuticals (Proprietary) Limited is not responsible for:

(a) the quality of third party products and services; and/or

(b) fulfilling any of the terms of the agreement with the seller, including delivery of products or services and warranty obligations related to the purchased products or services. You acknowledge that Durex and Reckitt Benckiser Pharmaceuticals (Proprietary) Limited is not responsible for any loss or damage of any sort that you may incur from dealing with any third party.

10. All contents of the Durex and Reckitt Benckiser Pharmaceuticals (Proprietary) Limited website are copyright of Durex and Reckitt Benckiser Pharmaceuticals (Proprietary) Limited.

11. If any of the provisions of these terms and conditions is found by a court or other competent authority to be void or unenforceable, such provision shall be deemed to be deleted from the terms and conditions and the remaining provisions of the terms and conditions shall continue in full force and effect.